Elevate Your Business with our Expertise
Unlock the total profit potential of your property with the elite expertise of the HMS Collective. We are a network of seasoned hospitality veterans—experts with deep roots in luxury and ultra-luxury brands—now dedicated to helping hotels and resorts around the globe achieve world-class performance. By collaborating closely with your team, we bridge the gap between sophisticated commercial strategy and high-touch guest delivery. We don’t just offer advice; we work as a strategic extension of your brand to architect bespoke, high-yield experiences that meet your unique business objectives. Whether you are a global brand or a unique independent resort, let’s connect and explore how our collective experience can become your competitive advantage.
Revenue Management Advisory Services
We know it's hard to find and keep Revenue Management talent in today's competitive environment. Our team can help fill in the gaps providing support while you are looking for the perfect fit.
Upsell Program
Our customized Upsell program addresses the root causes behind current performance and provides your team with the skills and knowledge to foster lasting guest relationships while achieving business goals.
Revenue & Pricing Strategy
Elevate business acumen and equip your team with the essential skills and knowledge to identify and optimize current and future revenue and pricing opportunities.
Reservations Sales Training
Empower reservations agents to leverage the power of sales concepts and techniques as they assist future guests with arranging their property experience.
Systems Training & Implementation
Whether you need assistance with training an existing tech stack, creating a system training from scratch or developing a strategic plan to rollout a new system, our experts can help you.
Facilitation & Training
Need a facilitator or trainer for an existing program? Our global training expert brings 30+ years of in-person and virtual training to help you reach your goals.
Project Work
Do you have projects that often get pushed aside amidst the daily demands of running a hotel? Let us help you bring these important tasks to life, so your team can focus on what they do best.
Sales Enablement & Leadership
Leveraging storytelling and a holistic approach to enhancing sales performance, our Sales Enablement, Catering & Events, Sales Leadership and Coaching programs are tailored to your needs.
Learning Experience Design
Crafting engaging educational journeys to focus on lasting knowledge retention and behavior changes. LXD blends art, science, and innovation to create immersive experiences, making training both enjoyable and effective.
Presentation Skills & EQ
Everyone is a salesperson, invest in your team and gain a competitive edge in today's dynamic market. Elevate their communication skills and enable them to create strong, lasting connections to drive your business forward.